Q. Is corporate and fleet transport an option?
A. Yes. We transport cars for hundreds of dealers and fleet companies nationwide.
Q. How long will it take to receive my vehicle?
A. Most vehicle transports take between 3 to 7 days from pickup to delivery. A coast to coast move may take from 10 to 14 days. Should delays occur due to traffic, inclement weather, truck breakdowns, and other unforeseen events, you will be notified at once. Please keep in mind that pickup dates and delivery dates are estimated and are not guaranteed.
Q. What does expedite service mean?
A. Expedite service is a specialized transport service that loads your vehicle right away for a premium. This rate will be customized for you and your needs.
Q. Is Rite Way Auto Transport insured? What type of insurance do you carry?
A. All of our carriers maintain two policies which are required by law to transport vehicles. There is a $1,000,000 liability policy and a $250,000 cargo policy per truck.
Q. How far in advance must the vehicle be scheduled for transport?
A. During the busy season months from October through May, you should book as soon as possible. Early reservations get higher priority when we dispatch your vehicle for transport.
Q. What contents are permitted to be in my vehicle during shipment?
A. Your vehicle may contain up to 100 lbs. in the trunk and nothing on the back seats or front seats. You can store soft goods such as clothing on the floor boards behind the seats and up to the seat level. Department of Transportation (DOT) and Homeland Security regulations stipulate that all auto carriers are only allowed to transport vehicles and not personal belongings.
Q. Should my car be drained of fuel before transport?
A. No. You should have 1/4 tank of gas in your vehicle.
Q. Do I have to be present for pickup or delivery?
A. It is important that if you are not present for pickup or delivery that you instruct whoever may be standing in for you that they receive a detailed condition report from the carrier upon pickup. This report must match on delivery.